FAQs

1. What kind of jewelry do you sell?
We offer women’s fashion jewelry, including anklets, bracelets, earrings, rings, jewelry sets, and pendants & necklaces.

2. Where do you ship?
We currently ship to Canada, Cyprus, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.

3. Do you offer free shipping?
Yes, we offer free standard shipping on all orders.

4. How long does shipping take?
Estimated delivery time is 8–15 working days, excluding weekends and public holidays.

5. How long does order processing take?
Orders are processed within 1–3 working days after payment confirmation. Processing time is separate from shipping time.

6. Do you provide order tracking?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking details, where available.

7. What payment methods do you accept?
We accept secure payments including American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.

8. Can international orders have customs fees or import taxes?
Yes. International orders may be subject to customs fees, import duties, or taxes, and these charges are the responsibility of the customer.

9. What should I do if my order is delayed, lost, or arrives damaged?
If your order is lost, delayed beyond the estimated timeframe, or arrives damaged, please contact us within 7 days of the expected delivery date.

10. How can I contact you?
For shipping or order questions, you can contact us at beautyaccesories@mail.com. You can also use the store’s contact page.

11. Do you have store policies available?
Yes. Our store includes Privacy Policy, Refund Policy, Terms of Service, Shipping Policy, Contact Information, Legal Notice, and Cookie Preferences.

12. How do I care for my jewelry?
To help keep your jewelry looking beautiful, avoid direct contact with water, perfume, lotions, and harsh chemicals. Store each piece in a dry place and clean gently with a soft cloth after wear.